Low Waste Lunch Bundle

Onya Order Processing

We make our best efforts to ensure orders are processed within 2 Business Days of being received by us with the exception of weekends and holidays when orders will be processed on the next working day.

Onya Sustainable Shipping Practices

As a Certified B Corporation, at Onya our commitment to sustainability also extends to our shipping practices. We ship low waste and plastic free, reusing boxes and packing materials where we can or FSC certified shipping envelopes that are 100% recyclable.

Onya Shipping Rates

Shipping Rates Info

FREE UK SHIPPING for orders over £40

Shipping rates will vary depending on the size of your order and the shipping zone/country you live in.

Apart from the reusable drink bottle and the compostable bin liner ranges, Onya products are light, and shipping is calculated by weight and dimensions rather than per item. This means that it may cost you the same price to ship one item or 5 items depending on the items chosen.

It’s always good to play around with items in the cart first to see how much postage will be, but we will always endeavour to ship your order in the most compact and cost effective way.

You are able to calculate how much your shipping cost will be by putting all of the items you wish to purchase in your cart and then use the shipping calculator to calculate your shipping for that order.

Our shipping partners update their prices periodically so using the shipping calculator in your shopping cart is the easiest and most accurate way to get the latest shipping costs.

Remember, you get FREE SHIPPING on all UK orders over £40!

Onya Shipping Time

Shipping Time Within the United Kingdom

*COVID-19 UK DELIVERY UPDATE*
In many shipping zones deliveries may be delayed, but all services are available. For further information on delivery to your region, please visit the Royal Mail site directly.

Within the United Kingdom

For all shipping within the United Kingdom we use Royal Mail on any orders up 1kg and DPD for orders over 1kg. Please find below the estimated transit times supplied by Royal Mail and DPD. To check on whether there are any known service delays in your area please check with Royal Mail and DPD directly.

Royal Mail – Orders up to 1kg

Royal Mail Tracked 48 – including free shipping for orders over £40 – aim to deliver within 48 hours.
Royal Mail Tracked 24 – aim to deliver within 24 hours.
Tracking – Track your parcel progress using your unique tracking number.

DPD – Orders over 1kg

DPD24 – including free shipping for orders over £40 – aim to deliver within 24 hours.
Tracking – Track your parcel progress using your unique tracking number.

Shipping To Europe

Europe

Due to the EU’s current stance on VAT collection enforcing all businesses shipping to Europe to collect VAT on their behalf, we are currently unable to ship to Europe. Please visit our stockist directory to find Onya stockists.

Shipping Outside of Europe

Outside of Europe

Please visit the Onya Australia site for all worldwide shipping outside of the UK and Europe.